Prepared for a Marathon!
You often see the good news stories about how quickly agents sell a property but sometimes they must be in it for the long haul. Our property had been on the market prior to Christmas but we believed in Dylan and Troy despite the best efforts of other agents trying to get us to change with lots of wild promises.
We knew it was a matter of finding the right buyer for our difficult property in a market where a lot of similar properties are selling for much less.
Dylan and Troy remained committed and focused to get the result that we wanted and needed and never forgot who they were working for.
It’s still a good news story just more like a marathon than a sprint!
- Brendan & Michelle
This sounds really good Candice. Thank you for running this application by me.
I trust your expertise.
It was very pleasing to receive notice of all applications too. It made me feel part of the process and is a very good accountable tool from your side.
- Laurence - Happy Landlord
Over the many years that I dealt with Dylan he was always very helpful and positive.
- Grant & Sandra Windsor
I picked Jason because he clearly new the market, confidently put forward a sales strategy and is a refreshingly honest and engaging guy. He delivered! Had a good offer prelisting a few days after signing up and the right offer the day of listing. He stayed on it right through to settlement.
- Mark and Janet
THE BEST agent in Ipswich
Literally cannot thank Jason enough for helping us find our dream home. When we met, we gave him a very specific idea of what we wanted and he delivered within 24 hours. Jason went above and beyond on countless occasions to make the process as stress-free as possible and was always available to answer any questions or provide help wherever needed. Without question, Jason has a passion and unrivalled knowledge of the history of Ipswich and is hands down the go-to guy if you're looking for a character home. Thank you Jason!
- Andrew Hardman
Jason knows Ipswich!
Jason is great Agent. I'd be sure to recommend him to anyone selling. He's a great communicator, thinks outside the box and is different from your stereotypical Real Estate Agent. He has a passion and a talent for Real Estate and had our property under contract within 24 hours and knew the perfect buyer. His approach is alternative, innovative and unique which made for a very pleasant experience.
- Richard and Penny
We never have to worry about things!
We would like to thank you all for the great job and all the effort that has has been put into both our properties by the Ipswich Real Estate staff, it is very much appreciated, we never have to worry about things, the properties are well looked after and maintained.
Great Job! Thank you once again
Sylvia & Paul
- Sylvia & Paul Sutton
You "The Man"
I can only endorse what Meredith has said, you have, as have your team, been sensational, if I was ever to move to ipswich you would be “The Man”
- Bob & Meredith Lewis
Hi Dylan, what a great relief . Once again many thanks to you & the team for years of great management & then sale of the property couldn t believe it the stars aligned for this one All the very best to the company & your continued diligence, wishing you all great success & happiness in the future. Cheers. Deb Okeefe
- Debra O'Keefe
Above and beyond
Id like to thank you for all the time and effort you put into selling my home. You went above and beyond the call of duty more than once.
I really appreciate your efforts. I would recommend you to anyone wanting to sell their home.
Very high standard of service
We wish to highly commend both Dylan and Olivia for the very high standard of service we have always received from them both. Nothing is ever any trouble to them.
As first time renters (and our home is really lovely) we were rather apprehensive as to what lay ahead but I can assure one and all that we had nothing to worry about.
Dylan and Olivia have always been so helpful, co-operative and friendly and we are most grateful to them for the manner in which they approach their positions of Property Managers.
- Valerie & Richard Bauer
High level of professionalism
We had to move interstate for my partners work, in a very short period of time. While a lot of Real Estates were not particularly helpful, Dylan & Olivia went above & beyond to get us into a house suitable for our family. We can’t thank them enough for making this transition smooth & easy.
They were always happy to answer our questions & were easy to talk to.
They demonstrate a high level of professionalism while being considerate of our needs.
I would certainly recommend them highly & in the future when we decide to purchase a property, I would certainly be giving Dylan & Olivia a call.
- Taryn O'Dowd & Dale Summerville
Best price possible
Thank you for getting the best price possible out of the buyers who purchased two homes we listed with you. Judging the right price is difficult in these times, but your thorough research of comparables and experience in the market saved us a lot of time which would have been wasted testing the market at an over the top price. Now we're back to sell a third investment property, confident you're the best person for the job.
We appreciate the extra mile you go assisting us with the presentation of our property and look forward to another top result.
Cheers, Robbie & Sally.
- Robbie & Sally
It's been about a year now since our rental property in Brassall was let and you became our Property Manager. I want to let you and your staff know that we have been really impressed with the results over that time. It has been very apparent that you have a totally professional approach to property management, and I have been truly appreciative of the fact that you are supremely organised and that nothing appears left to chance. Sounds simple but not necessarily implicit in the role - I have seen otherwise in the past. An indication of this is how proactive you appear to issues, which is appreciated, since as a landlord it is never pleasant to have 'surprises'. I have also found all communications most courteous yet professionally to the point. Finally, responsiveness to questions or issues has always been first rate.
I know it's easy to take good service for granted, and customers aren't always good at providing genuine positive feedback. I have been very disappointed over the years by the poor service from a range of service providers, and I haven't been slow in providing that feedback - hopefully to their ultimate benefit. Similarly I trust this positive feedback is useful for you to gauge your service delivery, and hopefully just make you and your staff know that your work is appreciated.
I'd appreciate you passing this along to all staff associated with the management of our property.
Thanks again and cheers,
Max and Rosy Heinrich
- Max and Rosy Heinrich
Our investment property is in good hands
Our investment property was a few months from completion. We were monitoring the local rental market via the internet as we live interstate.
Taking note on how long properties were advertised and how different properties were portrayed.
Impressed by the way Ipswich Real Estate presented their properties, the photography and the description of each individual property in their care was an absolution stand out.
Since our fist contact with Dylan we have found him to be very approachable, helpful and knowledgeable of the local Ipswich rental market. We feel our investment property is in good hands with Ipswich Real Estate
- Stephen and Lisa Watts
Thanks so much for everything
That is great news - thanks so much for everything you all do - since the children's (I have a daughter and son at school) father passed away I have been wondering did I do the right thing investing but all is looking like long term it will pay off. You and your staff have been wonderful and never given me a reason to worry about my property. I look forward to the day I can come down and visit my property even if only from the street front and pop in to your office to say hello.
- Heather Richards
I would like to take this opportunity to thank you and Olivia for everything you have done for us.
That includes the speedy responses to sometimes lengthy questions and progressing the application so quickly to start with after our home was flooded. In the nicest possible way, we hope we donâ€™t have to rent another house from you again ïŠ
Happy for you to use our comments on your site and we would have no hesitation recommending your company to our friends.
Angela & Kim
- Angela & Kim
Thank you for everything
Thank you for everything you have done for us, you are excellent with what you do and we feel confident that all will be well now that you are looking after the property, the payment of rent issues were just one thing in a long line of issues we were having with our old property management company.
Can you please give Olivia our sincere apologies for all that has happened with the previous property manager!
Have a great day,
Sylvia & Paul Sutton